FAQ

Find answers to common questions or go ahead and reach out via email (below).

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Holiday 2022 Details

Final Day to Place Pre-Orders:

Suggested dates to receive for Dec. 25th within the US:

The final day to place pre-orders is Sunday Dec. 11 end of day.

The final day to place in-stock orders is Sunday Dec. 18 end of day.

All handmade pieces ship USPS Priority. If you need something ASAP we highly suggest upgrading to USPS Priority Express. The cut off date for this service is Dec. 22. Please reach out with any questions.

ANY PRE-ORDERS PLACED AFTER DEC. 11 will ship mid-January 2023

ANY IN-STOCK ORDERS PLACED AFTER DEC. 18 will ship January 4, 2023

Final Day to Place In-Stock Orders:

Suggested dates to receive for Dec. 25th within the US:

The final day to place in-stock orders is Sunday Dec 18 end of day.

All handmade pieces ship USPS Priority. If you need something ASAP we highly suggest upgrading to USPS Priority Express. The cut off date for this service is Dec. 22. Please reach out with any questions.

ANY PRE-ORDERS PLACED AFTER DEC. 11 will ship mid-January 2023

ANY IN-STOCK ORDERS PLACED AFTER DEC. 18 will ship January 4, 2023

Final Day to Order Tshirts, Phone Cases, Stationery, Totes, Pillows:

Suggested dates to receive for Dec. 25th within the US:

These items ship via warehouse:

Tshirts: Order by Dec 12 Standard Shipping, Dec 15 Express Shipping

Totes: Order by Dec 11 Standard Shipping, Dec 14 Express Shipping

Phone Cases: Order by Dec 13 Standard Shipping, Dec 16 Express Shipping

Laptop Cases, Pillows: Order by Dec 12 Standard Shipping, Dec 15 Express Shipping

Notebooks + Stickers: Dec 13, Dec 16 for Express Shipping, stickers only.

Ordering

When will my order ship?

FUN CULT is a small handmade brand and currently, most pieces are available as preorder. Pieces that are listed and sold as pre-order will typically ship about 14 business days from your purchase date.

Pieces that are marked as in-stock will ship out in 3-5 days.

If you order an in-stock piece as well as a pre-order piece, they will ship together once the preorder is ready to go out.

Pieces that will ship out separately and in 3-7 days: T-shirts, tote bags, phone cases, and pillows.

Tracking will be sent to your given email address. If you have any questions, please reach out to orders@shopfuncult.com

What is a Pre-order?

FUN CULT is a small handmade brand and currently, most pieces are available as preorder. Pieces that are listed and sold as pre-order will typically ship about 14 business days from your purchase date.

Can I cancel my order?

Cancelation requests must be made within 24 hours of purchase.

Out of Stock Pieces

How will I know when a restock is happening?

If something you have your eye on is currenlty not stocked, we strongly suggest signing up for back in stock notifications. By clicking over to the product page, you will see a button towards the bottom to add your contact details. This will help you snag your favorite asap once back in stock. Remember, FUN CULT is small, handmade, and coveted! 💖

I just can't wait! Can I please get my hands on this out of stock piece?

You can always request a custom order - head over to the custom page. ✨

Shipping Info

General shipping info..

Once your order is placed, you will receive a confirmation email letting you know that FUN CULT has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. We primarily use USPS Priority and USPS Priority Express mail.

Do you offer returns?

FUN CULT does not offer returns but in the rare chance that you should have any issues with your order, please reach out to us.

Lost or Stolen Packages

Always check (and check again) that your address is correct when ordering- typos happen to the best of us or maybe you've recently moved. If you've found you've made a mistake, please contact us and if your package has not yet shipped, we can likely update your address. Once the package has shipped, we are unable to reroute the destination.

Once your order ships, you will be sent tracking details. We suggest keeping tabs on your tracking so you can scoop up your package once it arrives. Please be sure that your address is correct and that you are able to ship to a secure location. FUN CULT is not responsible for lost or stolen orders and will not issue refunds. You will need to contact USPS for assistance.

Installment Options

AFTERPAY

AfterPay allows you to shop now and pay in 4 payments, always interest-free. Click here to learn more about AfterPay.

ShopPay

Select installments from ShopPay at checkout to split your purchase into 4 interest-free payments every 2 weeks. Learn more about ShopPay here.

Get in touch

Have questions about your order, or a general inquiry?